Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Vyapargpt Billing ("Vyapargpt", "we", "us", "our") collects, uses, discloses, and protects your information when you use our GST billing and invoicing software application and website.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our services, you may provide:

• Account Information: Your name, email address, phone number, and business name.
• Business Data: Customer details, product/service information, invoice data, GST numbers, and transaction records.
• Profile Information: Your business address, logo, bank details for payment reconciliation, and company preferences.
• Communication: Information you provide when contacting our support team or submitting bug reports.

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
• Device Information: Browser type, operating system, and device type for providing an optimized experience.
• Analytics: Anonymous usage statistics to improve our service quality and feature development.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our GST billing and invoicing services.
• Authentication: To verify your identity and secure your account.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical support.
• Communication: To send service updates and important notices about your account.
• Improvement: To analyze usage patterns and enhance our features, performance, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Infrastructure: Data is hosted on Cloudflare's global network with enterprise-grade security infrastructure.
• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
• Access Control: Strict access controls ensure only authorized systems and personnel can access your data.
• Data Centers: Data is stored in secure, geographically distributed data centers with redundant backups.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only in these circumstances:

• Service Providers: With trusted third-party services (e.g., payment processors) that help us operate our platform, under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.
• With Your Consent: When you explicitly authorize us to share your information.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you with our services. Even if your subscription expires or is cancelled, your data remains stored securely. You can request permanent deletion of your account and associated data at any time by contacting our support team. Upon deletion, we will remove your personal information within 30 days, subject to legal retention requirements.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information through your account settings.
• Deletion: Request deletion of your account and personal data.
• Export: Export your business data (customers, invoices, products) at any time.
• Opt-Out: Unsubscribe from marketing communications at any time.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are intended for business use and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through the application or via email. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

• Email: support@vyapargpt.online
• Through our app: Navigate to Settings → Support Center
• Report a bug: Submit a bug report